Management System Policy

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Ramos Ferreira is a solid Busines Group that works in the Engineering and MEP Installations of the Construction Sector. 

It is a reference group of the sector, both nationally and internationally, and offers a global customer solution covering the various phases of the project - Design, Installation and Facilities Management. In all phases it has the following competences: Electricity, HVAC, Telecommunications, Security, BMS, Water and Sewage, Gas and Fire Protection. It is present in several countries of Europe, Asia and Africa, diversifying in some of these countries their areas of business.

 

The Management System Policy of RAMOS FERREIRA reflects its mission, vision and values, and is based on a set of guiding principles.

 

 

Guiding Principles:

  • Continuous Improvement: Continuously improve the effectiveness of the Management System, complying with ISO 9001, ISO 14001, and ISO 45001 standards, as well as applicable legal and other requirements;

  • Customer Satisfaction: Increase customer satisfaction and exceed their expectations, as well as those of other stakeholders;

  • People Development: Promote the professional and personal development of employees, ensuring their skills are adequate for the roles performed;

  • Communication and Dissemination: Disseminate the management system policy to all stakeholders in a clear and accessible manner;

  • Occupational Health and Safety: Identify, assess, and control OHS risks, promoting the prevention of injuries and health damage to employees, customers, service providers, and other stakeholders;

  • Employee Participation: Ensure the consultation and participation of employees in quality, environmental, health, and safety matters;

  • Data Protection: Ensure data protection and confidentiality of information from customers, suppliers, partners, and employees;

  • Operational Efficiency: Increase profitability and reduce operational costs;

  • Expansion and Growth: Expand business areas and the group's international presence;

  • Compliance: Ensure compliance with legal obligations;

  • Adequate Resources: Provide the necessary resources for establishing and reviewing quality, environmental, OHS, and IS objectives and targets;

  • Environmental Protection: Identify, assess, and minimize environmental impacts, ensuring environmental protection;

  • Carbon Footprint: Calculate and monitor the organization's carbon footprint, implementing strategies to reduce greenhouse gas emissions;

  • Partnerships for Sustainable Development: Strengthen global partnerships for sustainable development, aligning with SDG 17, which aims to revitalize international cooperation and mobilize resources to achieve the 2030 Agenda.